Chair · for modern barbershops

Your barbershop never misses a customer.

Chair is the AI operating layer for barbershops. It answers every conversation and call, books the appointment, and follows up — 24/7.

See how it works
Operations Room · Saturday, September 27

Four conversations in progress. Nothing needs you.

  • AI ReceptionistOnline
  • PhoneConnected
  • SMSConnected
Live activity
  1. AI
    AI Receptionist
    Checking availability for Sarah…
    2:47 PM
  2. PH
    Incoming call · Sarah Johnson
    “I’d like to book a haircut for tomorrow.”
    2:46 PM
  3. IG
    Dev Patel
    “Do you do skin fades? How much?”
    2:44 PM
  4. ✓
    Confirmed
    Chris Alvarez · Sun 12:30 PM · Luis
    2:42 PM
2:14 – 2:59 PM · one haircut

While you’re cutting, your customers are waiting.

  • 2:14 PMIGDev Patel“Do you do skin fades? How much?”No reply for 52 min
  • 2:21 PMPHMissed call(213) 555-0148 · rang out while Andre was cuttingWent to voicemail
  • 2:33 PMWANoah Kim“Anything today after 5?”Unanswered
  • 2:40 PMWBWebsite visitorLeft the booking at “Pick a barber”Abandoned

One 45-minute haircut. Four customers left without an answer.

Conversations

Every customer gets an answer.

Chair works while you’re working. It understands what they want, checks the book, and replies in seconds — on the channel they chose.

JHIG
Jordan Hayes
Instagram · Downtown

From “are you free?” to booked.

  1. UnderstoodHaircut · tomorrow afternoon
  2. Checked3 openings with Andre · 2:30, 4:00, 5:30
  3. RememberedUsual barber Andre · skin fade, #1 on the sides
  4. BookedTue, Sep 30 · 4:00 PM · 45 min · $55
Recovery

The customers you miss don’t have to disappear.

Missed a call? Chair notices, texts them back, and finishes the booking.

What happenedMichael Carter · (213) 555-0148
2:21 PMMissed call from Michael Carter — every line was busy.
2:22 PMChair texted him back with three openings.
2:31 PMMichael replied: “Friday morning works.”
2:31 PMBooked Fri 11:00 AM with Andre. Confirmation sent.
RecoveredFri 11:00 AM · AndreHaircut · 45 min · $55
2:22 PM · SMSAI Receptionist
Hi Michael — sorry we missed your call at North & Fade. Want a haircut this week? I have Thu 5:30 PM, Fri 11:00 AM or Sat 9:15 AM.
Michael Carter2:31 PM · SMS
Friday morning works.
2:31 PM · SMSAI Receptionist
You’re booked with Andre on Friday at 11:00 AM. See you then!
Customers

The conversation doesn’t start over.

Chair remembers who they see, what they get, and what they told you last time — and uses it in the next reply.

JH
Jordan Hayes
14 visits · since March 2024 · Downtown
Preferred barber
Andre Lewis
From 11 of 14 visits
Usual service
Skin fade · 45 min · $55
From bookings
Last visit
Tue, Sep 2 · Andre
Completed
Best times
Weekday afternoons
Learned from conversations
What the AI knows3 memories
#1 on the sides, scissors on top. No line-up.
From a conversation · Sep 2
Getting married Oct 18 — wants a trim the week before.
Learned on Instagram · Sep 12
Prefers a text reminder, not a call.
Added by Andre · Jul 30
Next time Jordan writes

“Same as last time — skin fade with Andre, #1 on the sides? He has Thursday at 4:00.”

Stay behind the chair

One place to run the whole operation.

Chair handles the operational noise. Your team sees what’s happening, and only hears about what needs a person.

Preview of the Chair Operations Room: today’s appointments, every barber’s timeline, live conversations, and the few things that need a person.
What’s happening
Every barber’s day on one timeline, with the time right now.
What Chair is handling
Live conversations and calls, and what the AI is doing in each.
What needs you
Only what the AI can’t finish — a refund, a complaint, a conflict.
Channels

Wherever customers reach you, Chair is there.

  • PH
    Phone
    Answers, books and takes messages.
  • SMS
    SMS
    Replies, reminders and missed-call texts.
  • WA
    WhatsApp
    Your business number, answered.
  • IG
    Instagram
    Direct messages, answered and booked.
  • WB
    Website chat
    A chat on your site that can book.
  1. Conversations
  2. AI Receptionist
  3. Appointments
  4. Customers
  5. Recovery
  6. Automations
Automations

The work after the conversation matters too.

Reminders, follow-ups and rebooking run on their own. Turn each one on, and Chair takes the replies.

  • Appointment reminders
    WhenAppointment booked24 hours beforeSend a reminder
    184 sent this week
    3 rescheduled instead of no-show
  • Missed-call text back
    WhenMissed callAfter 1 minuteText a booking link
    9 sent this week
    4 booked
  • Rebook the regulars
    WhenVisit completedAfter 4 weeksOffer the usual slot
    37 sent this week
    12 rebooked
  • Win back
    WhenNo visit in 60 daysTuesday, 11 AMSend a personal note
    Off
    Last ran Sep 9
Pricing

Simple pricing. Built for the way barbershops work.

Every plan includes the Chair AI front desk, customer conversations, booking, memory, and core automations.

  • Starter
    $99/ month

    For independent barbershops getting started with Chair.

    1,000AI conversations / month

    Your AI front desk for everyday customer conversations.

    Includes 500 SMS / month · Additional SMS usage available

    • Instagram
    • WhatsApp
    • Website chat
    • Appointment booking
    • Rescheduling & cancellations
    • Customer memory
    • Basic automations
    • Missed-customer recovery
    • 1 location
  • Pro
    $199/ month

    For growing barbershops handling more customer conversations.

    3,000AI conversations / month

    Includes 1,500 SMS / month · Additional SMS usage available

    • Everything in Starter, plus
    • Advanced automations
    • Advanced customer memory
    • Customer recovery workflows
    • Follow-up automations
    • Advanced operations insights
  • Scale
    $399/ month

    For busy barbershops and multi-location operations.

    10,000AI conversations / month

    Includes 3,000 SMS / month · Additional SMS usage available

    • Everything in Pro, plus
    • Multi-location support
    • Advanced automation workflows
    • Advanced operations insights
    • Higher usage limits
    • Priority support

Prices in USD. Change plan any time — the difference is prorated.

Let Chair run the front desk.

Give every customer an answer, even when you’re busy.